Shipping Policy
Last Updated: August 2026 · Handcrafted Logistics & Delivery Guidelines
At Amrutya Essence, every candle is handcrafted with love and care before it reaches your home.
Processing Time
2–4 Business Days
Handcrafted & packed with care
Standard Delivery
5–10 Business Days
Pan-India doorstep dispatch
1. Processing Time
- Orders are processed within 2–4 business days after payment confirmation.
- Custom or bulk orders may take longer depending on the quantity and design requirements.
2. Delivery Timeline
- Standard Delivery: 5–10 business days from dispatch.
- Expedited Delivery (where available): 3–5 business days from dispatch.
- Delivery timelines may vary due to location, courier partner efficiency, or unforeseen circumstances.
3. Shipping Charges
- Shipping costs will be calculated at checkout based on delivery location and parcel weight.
- Free shipping may be offered during special promotions or above a certain purchase threshold.
4. Tracking Orders
Once dispatched, you will receive a tracking link via email or WhatsApp to monitor your order's journey in real time.
5. Damaged or Missing Items
If your product arrives damaged, please contact us within 48 hours of delivery with photos and order details. We will arrange a replacement or refund, as applicable.
6. Non-Delivery & Returns
- Orders returned due to incorrect address or failed delivery attempts will not be refunded.
- All products are non-returnable and non-refundable unless damaged during delivery.
7. Shipping Inquiries & Support
Studio & Dispatch Address: Amrutya, 387, Ashok Vihar, Maqsudan, Jalandhar, Punjab - 144008
📧 Shipping Queries: contact@amrutyaessence.com
WhatsApp Support: +91-8288848793 (Mon–Sat, 10 AM – 7 PM IST)
