Returns & Refunds Policy

1. No Returns Allowed (All Sales Final)

Please note that we do not accept any returns or order cancellations once the product has been shipped. All sales are final.

Our candles are sensitive to temperature, light, and handling, and cannot be resold once opened. This policy helps us ensure that every customer receives a fresh, untouched, and premium-quality product.

2. Damaged or Defective Items

If your item is damaged during shipping, we are here to help. Please email us at contact@amrutyaessence.com (or amrutyaessence@gmail.com) within 48 hours of delivery, with:

• Your order number.
• Clear photos/videos of the damaged product.
• Clear photos of the packaging and shipping label.

Once verified, we’ll be happy to offer a replacement or store credit, based on the situation. We do not offer refunds unless the product is proven to be defective or damaged upon arrival.

3. Gift Items

Gift items are also non-returnable. However, in case of damage during transit, a gift credit or replacement may be issued once damage is verified with photos within 48 hours of delivery.

4. Contact Us

If you have any questions about our Returns & Refunds Policy, feel free to reach out:

We appreciate your understanding and thank you for supporting small-batch, handcrafted luxury.